Snapcraze – Daily Deals

We’re open Monday – Friday, 9am – 6:30pm EST

Contact Snapcraze

Address: 30 Brookend Close, Umhlanga,
KZN, South Africa
Email: notifications@snapcraze.co.za
Phone: (071) 991 1051

Frequently Asked Questions

Please read our FAQ before sending us a message.

Is Snapcraze a trusted online store?

As a Snapcraze customer you can rest assured that we are a 100% legit mobile phone supplier and therefore pride ourselves in providing maximum buyer security whilst maintaining the lowest possible prices.

We have trusted shop status on Pricecheck and we are also on takealot.com

Are these brand new devices?

All the devices that we supply are all brand new and sealed in the box, we do not sell any used devices.

Why are our prices so cheap?

Snapcraze is the cheapest mobile phone supplier & distributor in South Africa, we offer bulk discounted rates to insurance companies, resellers and stores.

Snapcraze is a premium service provider & thus we able to offer end users and buyers the most competitive prices in SA. If you however do find a cheaper supplier of mobile phones please send us a link to the product and we will try our best to either beat the price or match the price.

What are our banking details?

Standard Bank

Account Name: CellM8 Mobile

Account Number: 04196 2702

Account Type: Cheque Account

Branch Code: 051 001

Alternatively when you proceed to checkout, you will receive an automated message with the above banking details and please use your order number as your reference.

 

What are the delivery charges for orders from the Online Shop?

Insured shipping is at a flat rate of R150.

Which payment methods are accepted in the Online Shop?

We accept EFT payment & credit cards, please proceed to checkout where you will obtain the instructions and account details to checkout. Using EFT makes online payment extremely secure.

We never ask for your credit card details or any other information related to your finances, rest assured all your payments are safe with your current bank of choice.

CHEQUE PAYMENTS are NOT ACCEPTED, PLEASE NOTE that we will NOT dispatch any products if you have made a CHEQUE PAYMENT.

Can I collect from your offices?

Yes you can most certainly collect from our offices in Durban.

However, please enquire if we have stock of the desired device you that you are looking for before coming.

How long will delivery take?

Delivery takes 2-3 working days on average. Please allow for a maximum of 7 working days during busy seasons where we are processing large volumes of orders. However, our super snappy team will almost certainly get your product delivered in under 3 days.

How secure is shopping in the Online Shop? Is my data protected?

Online shopping with Snapcraze is extremely secure as the site is SSL secured.

We never ask for your banking details or credit card digits, you make a payment via EFT through your bank just as you would normally make other payments.

What exactly happens after ordering?

Once you place your order our snappy staff will validate your payment. Only once your payment has been cleared and reflects in our bank account will your order be sent through to our fulfilment centre where your product will be dispatched via our snappy friendly logistics friend. Hoot Hoot Order has arrived....

Do I receive an invoice for my order?

Our snappy website has live invoices and an accounts dashboard for you to check all the relevant information about each order you have placed.

How do I track my order?

Your online order can be tracked via https://collivery.net/. You can also call Collivery to track your order on  0861 637 000

Why am I being charged for using PayFast?

Payfast is a payment gateway and credit card processing company. Snapcraze is charged a fee for buyers using Payfast as a checkout option, thus Snapcraze will add on additional fees to your order for using Payfast.

To omit this additional fee please use EFT payment option at checkout, no additional fees will be added to your order when checking out with EFT.

Send us an email

Your full name
A valid Email address where we can reach you
Give your query a subject so we recognize the urgency
Choose a department
Choose the urgency status of your message
Tell us how we can help you